Check-in times: 1pm to 7pm
Office Hours: 7am to 7pm
After hours check in must be arranged by phone or email, 24hrs prior to arrival date.
Payment to be made on arrival.
Although payments on arrival can be made by cash, debit plus card or credit card, please note that the card used when making the booking must be presented on arrival
We have a 48hr Cancellation policy, PRIOR to the Due Day – which is calculated from 00.01hrs.
Example – Bookings for 6 November must be cancelled before midnight on 3 November being TWO CLEAR CALENDAR DAYS PRIOR TO ARRIVAL.
- Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay.
- Cancellation on arrival or day of arrival or during your stay will incur 100% payment of the TOTAL reservation with no refund.
- Any reservation if cancelled or modified at any time, may incur a 15% (of total booking) administration fee.
- In case of no show the total price of the reservation will be charged.
NOTE: If you have booked a non-refundable rate then no refund will be given under any circumstances so choose carefully.
PREPAYMENT: The total price of a non-refundable reservation may be charged anytime after booking.